We are following the guidance of the CDC and National Association of REALTORS® to promote the safety of our clients, staff and community. More information is available here.

The CDC urges individuals to take these measures to protect themselves and others:

• Wash your hands frequently with soap and water for at least 20 seconds. If soap and water aren’t available, use an alcohol-based hand sanitizer.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Practice social distancing by staying out of crowded places, avoiding group gatherings, and maintaining distance (approximately 6 feet) from others when possible.
• Cover your mouth and nose with a cloth face covering when around others.
• Avoid close contact with anyone who is sick.
• Stay home if you have a fever, cough, shortness of breath or any other cold or flu-like symptom.
• Clean and disinfect frequently touched objects and surfaces.
• Cover your mouth and nose with a tissue when you cough or sneeze, or cough or sneeze into your sleeve.

Before Conducting In-Person Showings

• Check state and local executive orders to confirm the permissibility, and any specific requirements, of conducting in-person showings.
• Encourage buyers to narrow their property search through photos, virtual tours, and leveraging other technology to reduce the number of in-person showings.
• Consider adopting a policy of asking all buyers for a pre-qualification letter to limit in-person showings only to qualified and serious buyers.
• Be familiar with state and local restrictions based on whether a property is vacant, owner-occupied, or tenant-occupied, and consider implementing different precautions for occupied properties versus vacant properties.
• Discuss with a seller the precautions that will be taken when showing their property, and adhere to any specific requirements requested by sellers showing the property.
• Require property showings by appointment, in lieu of open houses, to reduce the number of persons in a property at any given time.
• Request both the seller and potential buyers to self-disclose whether they have COVID-19 or exhibit any symptoms. However, note that COVID-19 is also spread by individuals who are asymptomatic.
• Be aware of any state or local restrictions on the number of people who may be present at the showing, and discourage non-essential parties from attending the showing.
• Be aware of and comply with fair housing obligations related to COVID-19, see Guidance for Fair Housing Compliance During the COVID-19 Pandemic.
• Ask buyers to remain in their vehicle until you arrive at the property.
• For owner or tenant-occupied properties, request that the seller or tenant open all cabinets, closets, window coverings, and to turn on lights before leaving the property.
• For vacant properties, arrive early to open the front door, open all cabinets, closet, window coverings, and to turn on lights.

During In-Person Showings

• Adhere to social distancing recommendations, and maintain a minimum of six feet of space between persons at all times.
• Avoid shaking hands with clients.
• Limit the number of persons who may attend a showing, such as only four people total.
• Require all persons entering a property to immediately wash their hands or to use hand sanitizer, remove footwear or wear booties, and wear a face mask or covering, and gloves.
• Instruct buyers and others touring the home to avoid touching any surfaces in the home, such as light switches, cabinet and door handles.
• Instruct buyers and guests not to use bathroom facilities at the property.
• Do not share phones, pens, or tablets or other personal property during the showing.
• Comply with any requirements of the seller during the showing.

After Showing Property

• Wipe down any surfaces touched during the showing with a sanitizing wipe or disinfecting cleaner, as requested by seller, and suggest the seller also disinfect the property.
• Wipe down the key and lockbox with a sanitizing wipe or disinfecting cleaner after use.
• Speak with buyers outside of the property or in a ventilated area while maintaining a distance of 6 feet, or arrange to speak by phone or email.
• Do not provide any paper documents, and instead follow up with any information electronically after you leave the property.
• Use hand sanitizer upon returning to your vehicle.
• Maintain a detailed log of interactions to enable contact tracing, to include names, dates, and locations of interactions, as well as a party’s contact information.